Job Description: Accounts Receivable ProDepartment: FinanceReports to: ControllerLocation: 150 Superior Blvd, Mississauga, Ontario, L5T 2L2Job Level: Entry-Mid LevelPosition Type: Full time SalaryStarting salary: $55,000 or higher, depending on experienceWho we are:We are Steel Fire. You probably have not seen our logo everywhere and that is intentional. We work behind the scenes supplying critical fire and life safety products to service companies and major manufacturers across North America and beyond.· If you have ever been in a condo, restaurant, hospital, office tower, or warehouse, chances are our products were there quietly doing their job.· We serve a few thousand customers across Canada, the US, and internationally. Many of them rely on us as a primary supplier. We have been profitable every year since 1956 and we operate with no debt. We play the long game.We believe business is personal. When customers call, they get people. When issues come up, we deal with them directly. When someone gives feedback, good or bad, we act on itCore ValuesDeliver WOWDriven by WHYShow your Personality (Be-Personal)Do More with LessRelentless DeterminationJob Overview and Why this role is not for everyone, but could be for you:At Steel Fire, Collections are not a back-office function. It is a critical extension of customer service and a direct contribution to customer experience. Every interaction matters. While we can recover from a shipping error, a poor collections experience can permanently damage trust. In this role, your communication skills, emotional intelligence, and problem-solving abilities are on full display. You lead with empathy,



stay calm under pressure, and work toward outcomes that support both the business and the customer. This role is also not for someone who avoids difficult conversations, prefers limited customer interaction, or needs constant direction. If you like understanding how a business actually works, asking good questions, spotting issues before they turn into problems, keep reading.This role reports directly to the Controller and is an integral part of how Steel Fire protects both its cash flow and its customer relationships. We are a fast-paced organization supporting multiple business entities, and this position requires someone who is highly organized, responsive, and comfortable managing competing priorities. This is an onsite role and requires a consistent presence at our facility, as collaboration and real-time communication are key to success.A significant portion of this role involves direct customer contact. You approach collections as a collaborative conversation, not a confrontation. Whether you are working with a small business owner or a finance team at a large organization, you treat every customer as a partner and engage with professionalism, respect, and dignity.Picture yourself in the rolePicture this for a moment...You are managing relationships with over 2,900 active customers spread across North America. This shared service role spans Steel Fire and our other companies, giving you constant exposure to different customers, businesses, and personalities. Some are small business owners who know you by name. Others are structured finance teams inside large organizations. Every

📌 Accounts Receivable Pro - $55,000 A Year (Mississauga)
🏢 Steel Fire
📍 Mississauga