Deliver exceptional service as a Hail Consultant with Birchwood Collision Centre. Build rapport and ensure customer satisfaction with effective communication and follow-ups.
The Hail Consultant plays a crucial role at Birchwood Collision Centre, reporting directly to the Hail Centre Manager. This role involves managing phone inquiries, customer walk-ins, and handling paperwork related to hail repair orders. Candidates should have a knack for relationship-building and a commitment to customer satisfaction while thriving in a collaborative setting.
Key Responsibilities:
• Communicate repair needs and costs to customers
• Manage customer inquiries and walk-ins effectively
• Complete accurate paperwork for hail repair orders




• Follow up with customers to ensure satisfaction
• Collaborate with team members for seamless service
Requirements:
• Demonstrated commitment to customer satisfaction
• Completed post-secondary education in Business or related field
• High attention to detail and time management skills
• Comfortable using technology and Microsoft applications
• Valid driver’s license and own transportation
Bring your relationship-building skills and customer service expertise to Birchwood Collision Centre.
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📌 Customer-Focused Hail Consultant at Birchwood (Winnipeg)
🏢 Birchwood Automotive Group
📍 Winnipeg