Overview The Operations Lead is critical in the store leadership team and is responsible for driving and coaching to profitability and efficiency. The Operations Lead will work closely with the Operations & Visual Manager in initiating, delegating work, and providing feedback to the team to achieve optimal results supporting total store operations. Responsibilities Lead & execute inventory management processes effectively with a focus on maximizing inventory accuracy and reducing shrink Investigate and root cause inventory accuracy issues, partnering with the General Manager to escalate process or system gaps Manage execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply management Champion strong visual standards for the sales floor Support a safe work environment and productive operation through strong stockroom standards and processes Business Leadership Partner with Operations & Visual Manager to manage reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized Demonstrate strong business acumen by leveraging metrics to support business-driving strategies Move dynamically on the retail floor to assess and fulfill the needs of the business,



team and guests People Leadership Leads by example and inspires staff in daily operations and guest experience Directly oversee the Operations Associates; responsible for recruitment and development of talent Use company performance tools to evaluate each operations associate and provide constant feedback to drive individual growth and improvement in partnership with the store leader Business Partnership Collaborate with Visual Lead to ensure cross-functional training, and Sales & Service Lead to ensure the business is well-executed Execute company-level operations-focused directives, projects and initiates, in partnership with the Operations & Visual Manager Qualifications 2+ Years prior work experience in a client-centric, sales environment Proven leadership capabilities demonstrating excellent decision making Values feedback, receptive to receiving feedback and eager to provide High energy, upbeat and enthusiastic with the ability to integrate fun and work Self-motivated with a desire to achieve results and excel individually, and as a team Excellent interpersonal and written communication skills Aligns with and embodies ALO’s Guiding Principles Job Level: Associate The Lead role is full-time and requires 32 - 40 hours per week fulfilling the job description as stated above. To build a balanced schedule that supports the needs of the business and our teams,



we expect all full-time employees to have open availability and are expected to work variable shifts including peak days and weekends. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January). Just Some of the Perks Generous employee discount for ALO, and free membership to ALO Wellness Club, with access to hundreds of streaming fitness and yoga classes with top instructors Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees) RRSP and TFSA with company matching (Canada Full-Time Employees) Monthly Store Incentives Clothing Allowance The Company’s Lead base pay ranges from $25.00 - $28.00 CAD/ hour in Toronto, ON. Please also note, Leads are eligible to participate in the Company’s Monthly Store Incentive bonus program, which may result in bringing the total compensation to a higher range. Further, the range listed is just one component of the Company’s total rewards package for retail employees. Other rewards may include: clothing allowance, employee discount, 401K, competitive medical, dental, and vision plans, commuter benefits, and ALO Wellness Club. For CA residents, Job Applicant Privacy Policy HERE. #J-18808-Ljbffr

📌 Operations Lead - Yorkdale - C$25 - C$28 An Hour (Toronto)
🏢 Alo
📍 Toronto