Full Time Receptionist at 401auto. About the role
At 401auto, we are seeking a dedicated Full Time Receptionist to join our team in Wawa, Ontario. This position is crucial for ensuring smooth operations at our front desk, serving as the first point of contact for our customers and visitors. The ideal candidate will possess strong communication skills and a friendly demeanor, contributing to a welcoming atmosphere while efficiently managing administrative tasks. You will be an integral part of our team, supporting various departments and enhancing the overall customer experience.
Key facts
- Location: Wawa, Ontario
- Engagement: Full-time
- Salary: Competitive, commensurate with experience
- Visa: Open to Canadian citizens and permanent residents
What you'll do
- Greet and welcome visitors with a warm and qualified attitude, ensuring they feel valued and comfortable.
- Manage incoming calls, directing them to the appropriate departments and taking messages when necessary.
- Maintain an organized reception area, ensuring it is tidy and presentable at all times.
- Schedule appointments and manage calendars for staff members, coordinating meetings and ensuring all parties are informed.
- Handle incoming and outgoing mail and packages, ensuring timely distribution to the relevant departments.
- Assist with administrative tasks such as data entry, filing, and maintaining office supplies inventory.
- Provide information about our services and products to customers, answering queries and resolving issues effectively.
- Collaborate with team members across various departments to support ongoing projects and initiatives.
- Monitor and manage office equipment, coordinating repairs and maintenance as needed.
- Assist in the preparation of reports and documents, ensuring accuracy and adherence to company standards.
- Uphold confidentiality and security protocols when handling sensitive information.
- Participate in training and development opportunities to enhance your skills and contribute to the team's success.
Requirements
- High school diploma or equivalent; additional education in business administration or a related field is an asset.
- Proven experience in a receptionist or administrative role, ideally within the automotive industry or a customer-facing environment.
- Excellent verbal and written communication skills, with a strong ability to interact with diverse individuals.
- Proficient in Microsoft Office Suite (Word, Excel, Outlook) and comfortable with various office equipment.
- Strong organizational skills with the ability to multitask and prioritize effectively in a fast-paced environment.
- Demonstrated problem-solving abilities and a proactive approach to tasks and challenges.
- A friendly and approachable demeanor, with a commitment to providing exceptional customer service.
Nice to have
- Experience with customer relationship management (CRM) software or similar tools.
- Bilingual abilities in English and French are a plus, enhancing communication with a broader customer base.
- Familiarity with the automotive industry and its terminology, providing a better understanding of customer inquiries.
Skills & tools
- Strong interpersonal and communication skills
- Proficient in office management software and tools
- Time management and organizational skills
- Attention to detail and accuracy in all tasks
- Ability to work independently and as part of a team
Practical notes
- This position is based in Wawa, Ontario, and requires full-time availability.
- The salary will be competitive and based on the candidate's experience and qualifications.
- Candidates must be legally eligible to work in Canada.
- Opportunities for professional development and training will be available to enhance your skills and career growth.
Join us at 401auto, where we value our employees and foster a positive work environment. As a Full Time Receptionist, you will play a vital role in our operations, ensuring that our customers receive the highest level of service.
#J-18808-Ljbffr
📌 Full Time Receptionist (Wawa)
🏢 401auto
📍 Wawa