Become a key player in Markham's community as a Customer Service Representative. This part time role focuses on professional inquiry support and efficient service delivery in an in-office setting.
Markham is seeking a dedicated Customer Service Representative for its Contact Centre. This position is ideal for those with a minimum of 2 years in customer service, eager to assist a diverse community through phone and in-person interactions. You'll leverage your problem-solving skills and CRM knowledge to enhance customer satisfaction continuously.
Key Responsibilities:
• Provide prompt service through various communication channels
• Resolve customer inquiries and issues effectively
• Uphold high standards for service excellence consistently




• Process financial transactions accurately
• Participate in ongoing training and professional development
Requirements:
• Minimum high school diploma plus customer service courses
• 2 years of customer service experience preferred
• Knowledge of Contact Centre procedures and software
• Strong communication skills with a results-oriented mindset
• Ability to multitask and manage stressful situations
Enhance your career by delivering exceptional service and support to the City of Markham's residents.
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📌 Customer Service Representative in Markham
🏢 City-of-Markha
📍 Markham