Join Trane Technologies as a Service Coordinator II in Kelowna, where you will enhance climate solutions through effective resource coordination and customer engagement—both in-office and remotely on Fridays.
In this role, you will spearhead the planning and execution of service agreements, managing operational resources while maintaining high customer satisfaction. Key responsibilities include coordinating project needs, scheduling personnel, and ensuring effective communication with HVAC Technicians. Your ability to multitask and detail-oriented mindset is essential for success in this fast-paced setting.
Key Responsibilities:
• Dispatch and assign team members to projects
• Schedule personnel and materials based on availability
• Communicate with Project Managers regarding technician assignments
• Coordinate with Parts Department as needed
• Investigate customer concerns and respond to requests
Requirements:
• One year relevant experience or three years with HS Diploma
• Strong Customer Service skills on phone and in person
• Ability to multi-task and prioritize daily tasks
• Proficient in Word, Excel, and Outlook
• Familiarity with HVAC systems preferred
Leverage your coordination skills and customer service expertise at Trane Technologies to build a sustainable future.
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📌 Service Coordinator II at Trane Technologies (Kelowna)
🏢 Trane
📍 Kelowna