Step into a rewarding customer service role with Serco Canada Inc. as a Customer Service Agent at a DriveTest Centre across Ontario. Engage with the public while ensuring positive customer experiences in a high-energy workplace.
As a Customer Service Agent, you’ll evaluate driver license eligibility, assist applicants with valid document assessments, and provide essential information. Your role ensures a fair issuance process for Ontario driver’s licenses and offers a dynamic work setting in one of 56 DriveTest Centres.
Key Responsibilities:
• Provide excellent customer service during Driver Examination Services
• Assist applicants across various license classes
• Conduct vision screenings and administer knowledge tests
• Schedule and dispatch road tests efficiently
• Investigate errors in driver records
Requirements:
• Completion of Customer Service Agent training program
• GED or high school diploma mandatory
• Fluent in French and English
• Valid Ontario Class G driver’s license
• Minimum of two years customer service experience
Deliver stellar service and uphold licensing procedures with Serco Canada as a Customer Service Agent.
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📌 Customer Service Agent at Serco Canada (Newmarket)
🏢 Serco
📍 Newmarket