Job Summary

The Bilingual Compliance Officer is responsible for the successful execution of compliance activities related to regulations under the Resource Recovery and Circular Economy Act, 2016, and waste diversion programs and industry stewardship plans under the Waste Diversion Transition Act, 2016. Following appropriate training and evaluation, this will include carrying out the role of inspector as set out in the legislation.

Essential Duties and Responsibilities

Compliance (50%)

- Reviews and verifies data reported by registrants under the RRCEA (including audits and verification reports) to ensure compliance with relevant regulations, registry procedures and compliance bulletins.
- Conducts inspections to identify potential compliance issues that require follow‑up and compliance action.
- Performs appropriate compliance actions associated with cases of non‑compliance.
- Files, manages and closes appropriate inspection and compliance cases.
- Maintains documentation of compliance activities, e.g., inspection outcomes, follow‑up compliance activities.
- Adheres to modern regulator principles, including communications for compliance.
- Supports regulated community consultations on compliance‑related topics.
- Implements compliance plans based on the Authority’s risk‑based compliance framework.
- Inspections and compliance cases may be conducted from the desk or on site but are expected to primarily be desk inspections.
- (35%) Establishes a high level of satisfaction through all contacts, providing resolution of issues in a timely,



accurate and professional manner, answering questions, and providing information.
- Assists in the development and provision of materials (e.g., FAQs, Compliance Bulletins, slide decks) for parties regulated to register and report.
- Ensures regulated parties are trained on the relevant systems to register and report.
- Advises regulated parties of their regulatory requirements.
- Makes recommendations on the regulated parties system interface to increase the usability of the system.

Reporting and Analysis (10%)

- Assists in efforts to identify best practices in data processes.
- Executes data processes to ensure data accuracy, consistency, completeness, and reliability.
- Creates, analyzes, and reviews reports for internal and external review and presentation.

Administration (5%)

- Provides administrative support to program committees and projects as required.
- Undertakes research to support program committees and projects as required.

Other Duties

- Perform other duties as assigned.

Job Qualifications

Education

- Post‑secondary education or equivalent work experience.
- Six or more years’ regulatory compliance experience considered.




- Ability to communicate in French is mandatory.

Other Knowledge, Skills

- Abilities: Entry‑level accounting and/or economics knowledge an asset.
- Background with data management and analysis considered an asset.
- Understanding of baseline financial management considered an asset.
- Background with Salesforce considered an asset.
- Knowledge and understanding of the circular economy would be an asset.
- Attention to detail and accuracy.
- Demonstrated ability to analyze, synthesize information and produce appropriate reports.
- Project management skills and outstanding documentation skills.
- Results‑driven and metrics‑focused with a passion for continuous improvement.
- Demonstrated organizational skills with the ability to prioritize and thrive in a climate of change.
- Strong interpersonal skills and demonstrated ability to work well in a team and with stakeholders; ready to collaborate and pitch in where required.
- Excellent oral and written communication and problem‑solving skills.
- Discretion and judgment in working with confidential information.
- Advanced knowledge in Word, Outlook, Excel.

Travel Requirements

- Occasional travel within Ontario.

Physical Demands

- Office/Desk Job.

Benefits

Competitive salary commensurate with experience (Min: $69,605 – Mid $87,007), health benefits, personal days, and three weeks of vacation to start. The role is a permanent full‑time position with versatile work arrangements within Ontario.

#J-18808-Ljbffr

📌 Bilingual Compliance Officer (Toronto)
🏢 Resource Productivity and Recovery Authority
📍 Toronto