Job Title:Imaging TechnicianLocation: Toronto, ON M5B 1W8Duration: 3 MonthsJob Type: Temporary AgreementWork Type: OnsitePayrate:$ 24.00 - 24.00/hr.Overview: TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients world-wide. The below job chance is with one of our clients who is a global information technology company that provides high performance and industry focused solutions integrated with leading edge security to clients in government, financial services and commercial markets. Their offerings include security software and, services, digital transformation and workplace services, industry applications and services, and innovative software operating environments for high intensity enterprise computing. Job Description:We are committed to enhancing the end users experience in all facets of the word.Our vision is to empower people to achieve the highest levels of performance by making technology work for them anywhere, anytime, on any device.What YouDoIn order to deliver our exceptional services, we need a team of dedicated and enthusiastic, hard-working, and customer service oriented technicians Thats where you come in!You will be expected to deliver exceptional customer service as the face of client.You will be responsible for interacting and servicing our clients with any technical problem they are experiencing.Be helpful, relatable, and pleasant while diagnosing and fixing their problems.Solve a broad range of day-to-day onsite technical issues on network infrastructure and internal desktop systems you make it happen.Be helpful and understanding - provide the support you would wantCustomize the customer experience for every individual?all communication, instructions,



and product knowledge to the level of the individual.Determine the most cost effective repair to minimize customer downtime.Be proactive! Prepare reports for analysis of product failure trends and service issues.In short, you service our customers with whatever technical issues they may have in the most pleasant way possibleWho YouWork WithAs a client Desktop Technician, you'll play a crucial role in supporting our customers and proactively identifying their needs.You'll work to create the ideal experience that any customer would seek to encounter.For many of our customers, technology problems can be frustrating but easily solved by educating them.Your patience is a virtue! You'll be the face of our operation and the go-to for what makes our company runour customers.Who You AreExperiencedo 2-5 years of related work experience, or AA degree, or technical training or equivalent combination of education and experience.A+ Certification or able to obtain within first 6 weeks of employment.Solid experience and understanding of IT services and productsEnthusiastic about technology and willing to learn and stay on the cutting edge.PersonableRelatable and responsible when interacting with ALL customersWhen the customer has a problem are they going to dread your visitIf yes, you're not picking up what we're putting down.Consultative approach to solving issuesHelp us, help themReliableAble to transform technical IT solutions lingo into terms everyone understands.Impeccable follow-through to customer satisfaction.Will attempt to connect to anyone you meet, no matter how difficult.Go-GetterInsatiable desire for knowledge, independence, and success'strive for more than the status quo.Not intimidated by problems you've never seen before confidence is keyHungry to work hard and hungry to grow your careerTekWissen® Group is an equal opportunity employer supporting workforce diversity.

📌 Imaging Technician - $24 - $24 An Hour (Toronto)
🏢 Tekwissen
📍 Toronto