Senior Consultant - Artificial Intelligence - NowAssist Location: Toronto, ON, CA, M5C 3G7 Job Type: PermanentWork Model: HybridReference code: Primary Location: Toronto, ONAll Available Locations: Toronto, ON; Calgary, AB Our Purpose At Deloitte, our Purpose is to make an impact that matters. We exist to inspire and help our people, organizations, communities, and countries to thrive by building a better future. Our work underpins a prosperous society where people can find meaning and chance. It builds consumer and business confidence, empowers organizations to find imaginative ways of deploying capital, enables fair, trusted, and functioning social and economic institutions, and allows our friends, families, and communities to enjoy the quality of life that comes with a sustainable future. And as the largest 100% Canadian‑owned and operated professional services firm in our country, we are proud to work alongside our clients to make a positive impact for all Canadians. Have many careers in one Firm. Enjoy flexible, proactive, and practical benefits that foster a culture of well‑being and connectedness. Learn from deep subject matter experts through mentoring and on‑the‑job coaching What will your typical day look like? As a Senior Consultant specializing in Artificial Intelligence (AI) for NowAssist within ServiceNow, you will lead the design, implementation, and optimization of intelligent automation solutions leveraging ServiceNow’s AI and machine learning capabilities. You will collaborate with clients to solve complex business challenges, drive digital transformation, and deliver measurable value through AI‑powered workflows and virtual agents. About the team As a Senior Consultant - AI -NowAssist - you will: Lead ServiceNow NowAssist AI engagements, including requirements gathering, solution design, development,



and deployment. Architect and implement AI‑driven solutions such as virtual agents, predictive intelligence, and automation workflows within ServiceNow. Advise clients on best practices for integrating NowAssist features to optimize business processes and enhance user experiences. Collaborate with cross‑functional teams (business analysts, developers, project managers) to deliver end‑to‑end ServiceNow AI projects. Develop and deliver technical documentation, solution presentations, and training for clients and internal stakeholders. Stay current with ServiceNow platform updates, AI trends, and industry best practices to ensure innovative and effective solutions. Troubleshoot and resolve technical issues related to ServiceNow NowAssist AI functionalities. Mentor junior consultants and support business development activities, including proposal writing and client presentations. Total Rewards The salary range for this position is $80,000 - $138,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people’s unique strengths and contributions and rewarding the value that they deliver.Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people‑first organization. On top of our regular paid vacation days, some examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending

📌 Senior Consultant - Artificial Intelligence - Nowassist - $80,000 - $138,000 A Year (Toronto)
🏢 Deloitte
📍 Toronto