Elevate onboarding and operational processes at Meridian OneCap as a Manager of Operational Excellence. This hybrid role focuses on governance, workflow design, and team performance.In this 12-month contract position, you will lead the New Business Onboarding function and collaborate cross-functionally with Sales, Credit, and other departments. Your responsibilities will include ensuring operational readiness for recent products and overseeing continuous improvement initiatives. You will be instrumental in enhancing service quality and customer experience across various functions.Key Responsibilities:
- Lead onboarding for new products and programs
- Collaborate on workflow design and documentation requirements
- Recommend pilot activities and assess program structures




- Ensure compliance with regulatory obligations in onboarding
- Monitor performance metrics and provide ongoing coachingRequirements:
- Minimum five years in equipment finance or leasing
- Strong knowledge of leasing operations and vendor programs
- Experience leading operational improvements and changes
- Proficiency in CRM tools and related software
- Excellent analytical and problem-solving skillsBring your expertise to Meridian OneCap and drive operational excellence while enhancing customer experiences.#J-18808-Ljbffr

📌 Operational Excellence Manager At Meridian (Toronto)
🏢 Meridian OneCap Credit
📍 Toronto