Elevate your retail career with FIKA as a Retail Experience Lead in Saskatoon, Saskatchewan. Oversee daily operations and mentor staff while delivering exceptional service.
This role requires you to perform opening and closing duties, manage cash, and supervise team members during shifts. FIKA values your ability to maintain high store appearance standards and offer product knowledge to enhance customer relationships. Your leadership will be key in fostering a compliant and educational atmosphere among staff.
Key Responsibilities:
• Open and close the store, manage alarm systems
• Greet and assist customers, providing outstanding service
• Train and onboard new team members effectively
• Address customer complaints and escalate issues as needed
• Implement sales strategies to motivate the team
Requirements:
• Minimum 2 years retail industry experience
• High school diploma or GED required
• Transparent criminal record for compliance
• Provincial Cannabis Certification necessary
• Strong organizational and time management skills
Lead by example in enhancing customer experience and operational standards at FIKA.
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📌 Retail Experience Lead at FIKA (Saskatoon)
🏢 Fire & Flower
📍 Saskatoon