Elevate your hospitality career at Fairmont Banff Springs as a Spa Reservations Agent. Join an enthusiastic team in a breathtaking alpine setting, where attention to detail and outstanding service are essential.
At Fairmont Banff Springs, we are seeking a dynamic Spa Reservations Agent to contribute to our exceptional customer experience. This role focuses on managing reservations, collaborating with spa teams, and promoting our services. Ideal candidates possess robust communication and organizational skills, alongside a passion for delivering memorable guest interactions.
Key Responsibilities:
• Provide friendly and professional spa reservation services
• Produce and audit daily reports for spa segments
• Collaborate with spa sales and reception teams




• Promote services and assist guests with treatment selections
• Support spa operations with various tasks
Requirements:
• Previous reservations or sales experience beneficial
• Familiarity with Opera PMS and Central Reservations System
• Strong analytical and administrative skills required
• Proficient in Word and Excel applications
• Availability for varied shifts, including split shifts
Join us in providing exceptional guest experiences surrounded by the stunning Canadian Rockies.
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📌 Spa Reservations Agent at Fairmont Banff
🏢 AccorHotel
📍 Banff