At Victoria Hospice, our mission is to enhance the quality of life for those facing life-limiting illness, death and bereavement through patient and family centered care, education, research and advocacy. Description:Reporting to the Director, Finance and Corporate Services, the Corporate Services Lead ensures the smooth delivery of corporate services by leading key administrative, operational, and project-related tasks. This role acts as the primary point of contact for internal systems, vendor coordination, facilities related matters, and emergency preparedness.This position also oversees core administrative functions such as document creation, file management, scheduling and equipment, and supply logistics. A key element of this positions includes building and maintaining strong relationships with internal and external partners to streamline operations. The lead also collaborates closely with Directors and teams across the organization to align the strategic priorities of Corporate Services with broader organizational initiatives.What you’ll do:Corporate Services Leadership and PlanningLead the day-to-day operations of Corporate Services to ensure smooth and effective organizational functioningAct as the primary point of contact between internal departments and external partners to coordinate services and resolve issues within the portfolioCollaborate with Victoria Hospice and Vancouver Island Health Authority departments to ensure activities and processes are efficient, cost-effective, and inclusivePrepare documentation related to departmental systems, workflows, and proceduresWork closely with organizational leaders to support key initiatives, including accreditation, facilities planning, and strategic development Information Management and SystemsServe as the first point of contact for internal system-related inquiries, escalating complex issues to external support partners or appropriate resources as neededCollaborate with Island Health teams to ensure the efficient delivery of IMIT services for Victoria HospiceSupport staff onboarding and offboarding processes by managing systems access requirementsContribute to identifying opportunities for transitioning manual processes to digital systems and assist in developing effective solutions Asset ManagementOversee the acquisition and ongoing management of hardware to support Society operationsSupport staff onboarding and offboarding by coordinating equipment setup and returnsProvide first-line support and guidance on hardware-related inquiries,



including video conferencing equipment and related toolsMonitor and track internal assets to ensure accurate inventory managementAssist with the procurement and responsible disposal of assets as requiredCollaborate with Fund Development to provide informed asset needs for fundraising initiatives Emergency Preparedness and Risk ManagementLead annual planning and reporting for Victoria Hospice Emergency Preparedness with support and guidance provided by the DirectorContribute to policies and strategies for emergency planning and disaster recovery related to the safeguarding of equipment, assets, information, and other corporate resourcesLiaise with Emergency Preparedness Committees that support integrated and aligned planning for HospiceSupport organizational risk management through oversight of key corporate services functions including facilities, asset use, security, contract and vendor compliance and business continuity planningFacilities SupportSupport facilities maintenance, acting as first point of contact with Island Health (FMO) for the organization and liaising with unit contacts for patient care areas and the unitSupport facilities planning and major projectsCoordinate matters related to Occupational Health and Safety, including inspections and reportingCoordinate matters related to the Hospice grounds and facilities including but not limited to the Hospice Garden, Bike Storage and leased sits, collaborating with key partners as neededSupport Environmental Stewardship initiatives and serve as administrator to the Green TeamSystems SupportCoordinate projects related to the organization’s systems, facilities, and infrastructureSupport to the implementation of new software and data migrations as requiredDevelop documentation, guidelines, and policies focused on privacy, quality, and operational efficiency within the department’s portfolioAssist in the archiving and management of legacy systemsProjects and PlanningCoordinate projects related to the organization’s systems, facilities, and infrastructureSupport to the implementation of new software and data migrations as requiredDevelop documentation, guidelines,



and policies focused on privacy, quality, and operational efficiency within the department’s portfolioAssist in the archiving and management of legacy systemsOther DutiesMay be assigned to participate in projects, committees, or ad hoc activities on behalf of Victoria Hospice Corporate Services TeamAdditional duties may be assigned that are consistent with the responsibility level of this positionWhat you’ll bring:Education equivalent to an undergraduate program in related field 3+ years experience within a skilled work environment leading or influencing processes that enable the effective delivery of corporate services, administrative support, and projectsStrong technical acumen and proficiency with software that enables organized and efficient administrative processesWhat we’re looking for: Service-focused and professional communication that promotes a positive employee experienceProven initiative and leadership skills contributing to operational improvementsExcellent time management skills, with the ability to handle tasks and timelines of varying priority levels with minimal supervisionStrong teamwork capabilities, enabling effective collaboration with colleagues, vendors, and external partnersProficiency in a wide range of software applications, including Microsoft Office Suite and SharePointSolid understanding and practical experience in asset managementSkills in monitoring and working within established budget parametersAbility to work both independently and collaboratively within team environmentsConsistent delivery of high-quality, accurate work with attention to detailCapability of providing user-friendly support and training in areas within the Corporate Services portfolioExperience in leading various aspects of departmental project planningAbility to maintains a high level of confidentiality and discretion when handling sensitive data and informationA strong commitment to the values of Victoria HospicePhysical ability to do the job Additional Details: This is a permanent, full-time position of 37.5 hours per week (1.0 FTE) Monday to Friday. Some evening or weekend hours may be required.The salary range is $63,340 –$ 80,000 with 4 weeks annual vacation, as well as a defined benefit pension plan.This is an on-site position. Occasional work from home may be approved to support project based work.Application process: Please submit a cover letter with your resume to. This position will remain open until filled.

📌 Corporate Services Lead - C$63,340 - C$80,000 A Year (Victoria)
🏢 Victoria Hospice
📍 Victoria