Become a key player in automotive customer support as a Customer Service Specialist. Bring your expertise in claims, invoicing, and scheduling to streamline client interactions.
This role involves directly supporting customers and vendors through phone, email, and in-person inquiries. You will handle invoicing, payment processes, and scheduling appointments for appraisals and repairs. Your organizational skills will ensure documentation is maintained, and systems are updated efficiently.
Key Responsibilities:
• Manage inquiries from customers and vendors professionally
• Enter invoices and process payments accurately
• Schedule appraisal, repair, and rental coordination
• Maintain organized digital and physical filing systems
• Assist with compliance and customer experience initiatives
Requirements:
• 3-5 years of customer service experience preferred
• Automotive parts knowledge is an asset
• Familiarity with ARMS, Mitchell, and Reynolds systems
• Valid Driver’s license required
• Robust organizational skills and attention to detail
Support streamlined communication and optimal customer service in the automotive sector.
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📌 Customer Service Specialist in Automotive (Orangeville)
🏢 CSN Collision
📍 Orangeville