Join Resolve Sleep Health as a Patient Care Coordinator in Burnaby, BC, where you'll be the frontline ambassador for patient care. Help individuals navigate their sleep health journey with exceptional service.
In this pivotal role, you will interact directly with patients, facilitating appointments and supporting both the clinic's operations and our dedicated clinical team. Your focus will be on delivering excellent assistance and creating a welcoming setting for those seeking sleep therapy. Your administrative skills will be vital for managing referrals and educating patients on the therapy assessments and equipment.
Key Responsibilities:
• Welcome and guide patients through their care journey
• Coordinate appointments and manage patient referrals




• Educate patients on sleep therapy and related equipment
• Handle insurance claims and manage billing processes
• Support sales of therapy products and ensure a clean clinic environment
Requirements:
• Strong customer service skills and a passion for patient care
• Detail-oriented with quick learning abilities
• Experience in healthcare or customer service roles
• Comfort with EMR systems and digital tools
• Fluency in Mandarin or Cantonese is a plus
Your role will make a significant impact on the patient experience at Resolve Sleep Health.
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📌 Patient Care Coordinator in Burnaby
🏢 Resolve Sleep Health
📍 Burnaby