Enhance your IT career with YVR as an IT Support Technician. This full-time role focuses on customer service, providing technical support, and system administration for internal teams and external clients.
YVR is looking for a dedicated IT Support Technician to join the Office Systems Department. In this permanent position, you'll report to the Manager of Technology Services, delivering first-level support on various systems including airport applications and mobile devices. This role offers significant opportunities for professional growth within a dynamic environment.
Key Responsibilities:
• Address technical inquiries via email and phone
• Document incidents in the IT service management tool
• Compile monthly IT operations reports




• Manage equipment lifecycle tasks for IT assets
• Maintain shared IT services like AV equipment and printers
Requirements:
• Minimum two years in IT service or support roles
• Experience with ticketing systems preferred
• Solid verbal and written communication skills
• Familiarity with ITSM and ITIL standards
• Valid Class 5 BC Driver’s License
Bring your expertise in technical support to YVR, ensuring exceptional service experiences for clients and colleagues.
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📌 IT Support Technician at YVR (Vancouver)
🏢 YVR
📍 Vancouver