Company DescriptionTaxpayer Law is one of Canada's top tax litigation and dispute resolution boutiques. We are looking for an exceptional Intake Coordinator to join our team. We have an extensive track record of advising business owners and individual clients on a range of complex tax issues. Our mission is to provide strategic, high-quality representation and guidance in resolving tax controversies efficiently and effectively. As our firm continues to grow, we are investing in strengthening our marketing capabilities and digital presence.Role OverviewWe are seeking a professional, highly organized, and client-focused Intake Coordinator to join our team. As the first point of contact for prospective clients, this role is integral to delivering a strong and supportive client experience while ensuring the accurate and efficient intake of new matters.The successful candidate will demonstrate sound judgment, strong communication skills, and the ability to manage multiple priorities in a fast-paced legal environment.This position offers the opportunity to work in a fast-growing, entrepreneurial legal environment where creativity, initiative, and adaptability are valued. Total Compensation: $45,000 to $55,000 (commensurate with experience).Key ResponsibilitiesClient Communication and IntakeServe as the initial point of contact for prospective clients via telephone and emailCommunicate in a professional, composed,



and empathetic mannerElicit relevant information through active listening and structured questioningEstablish rapport and build trust with individuals who may be experiencing stress or uncertaintyTriage and File RoutingConduct intake assessments to identify key issues and urgencyExercise sound judgment in triaging inquiries and directing matters appropriatelyOrganization and Follow-ThroughAccurately record and maintain all intake information within the firm’s systems and processesManage multiple active inquiries and ensure timely follow-upCoordinate and schedule consultations efficientlyMaintain a high level of accuracy to ensure no inquiries or deadlines are missedQualificationsExceptional verbal and written communication skillsDemonstrated ability to handle sensitive conversations with professionalism and discretionStrong organizational skills and attention to detailAbility to manage competing priorities and work effectively under time constraintsPrior experience in a legal or professional services environment is preferredWhy Join Taxpayer Law?Specialized Focus: Work alongside top experts in tax litigation and dispute resolution.Skilled Growth: We encourage continuous learning, mentoring, and the development of specialized skills.Cooperative Culture: Be part of a supportive and communicative team environment.Flexible Work Arrangements: Enjoy a fully remote role that allows you to balance personal and professional commitments.How to Apply:Interested candidates are invited to submit their resume. We thank all applicants for their interest; however, only those selected for an interview will be contacted.Taxpayer Law is committed to fostering an inclusive and respectful workplace. We welcome applications from individuals of all backgrounds and experiences. Accommodations are available upon request throughout the recruitment process.

📌 Intake Coordinator - C$45,000 - C$55,000 A Year - Remote (Delta)
🏢 Taxpayer Law
📍 Delta