OverviewUber Eats is looking for sharp, highly motivated individuals to join our Small-to-Medium Sized Business (SMB") Account Management Team to be focused on our British Columbia markets. You'll be based in Toronto, working in a hybrid model, in the office 3 days each week. As an SMB Account Partner, you will work efficiently and effectively with our SMB restaurant partners to optimize restaurant operations, strengthen our relationship with partners through excellent consultative recommendations for business growth, and identify upsell opportunities for other product offerings. This is a client-facing role as an individual contributor.ResponsibilitiesCollaborate with a high-value portfolio of restaurant partners to retain and grow a book of business of SMB accounts on the Uber Eats platformIdentifying new sales opportunities through product adoption and location expansionIdentify opportunities and recognize additional revenue potentialIdentify key risks to our partnerships, and work quickly and diligently to ensure we are delivering the best possible experience for our partners and to ensure 100% account retentionCollect and synthesize restaurant partner feedback into insights that can inform and drive the product and business roadmapBuild meaningful, lasting relationships to make Uber Eats the delivery platform of choice for our restaurant partnersBasic QualificationsAt least 1 year of experience in a B2B, client facing role (Sales, Customer Success, Account Management,



or upper management retail/food industry)Must be fluent in Mandarin/Cantonese (both speaking and writing)Preferred QualificationsExperience navigating the customer lifecycle including prospecting new contacts within an existing client organizationSelf-starter attitude and ability to thrive in a fast-paced, autonomous team environmentStrong interpersonal skills, with the ability to clearly frame a value proposition, probe for objections, remove obstacles, and eliminate barriers to gain commitmentWillingness to hustle, roll-up sleeves, and get in the weeds with our highest value partners in order to hit quarterly and annual revenue, retention, and adoption targetsAbility to think strategically and analyze restaurant needs to both unlock opportunities and creatively problem-solveDemonstrate time management and organizational skills with the ability to multitask and prioritize based on impact CRM experience (Salesforce experience a plus)Bachelors Degree or equivalent experienceGoogle Suite Experience is highly preferred.For Canada-based roles: Uber may use artificial intelligence (AI) tools to support parts of our recruiting process; however, Uber employeesmake the ultimate selection and hiring decisions. This advertisement relates to a current, existing vacancy.For Canada-based roles: The base hourly rate range for this role is CAD$24.76 per hour - CAD$25.97 per hour. You will be eligible to participate in Uber's bonus program, and may be offered sales bonuses & other types of comp. You will also be eligible for various benefits. More details can be found at the following link https://jobs.Uber.Com/en/perks., For Canada-based roles: The base hourly rate range for this role is CAD$24.76 per hour - CAD$25.97 per hour. You will be eligible to participate in Uber's bonus program, and may be offered sales bonuses & other types of comp. You will also be eligible for various benefits. More details can be found at the following link https://jobs.Uber.Com/en/benefits.#J-18808-Ljbffr

📌 Account Partner (Bilingual), Eats Smb - C$24.8 - C$26.0 An Hour (Toronto)
🏢 Uber Eats
📍 Toronto