Enhance your customer service skills as an Agency Support Representative in Shawinigan with iA Financial Group. Support the sales force and deliver exceptional service to clients.
In this dynamic role, you will provide essential support to clients and sales advisors while ensuring effective communication between them. Your responsibilities will include administrative tasks, coordination, and assisting with onboarding processes. iA promotes a culture of collaboration and growth, making it a perfect place for your professional development.
Key Responsibilities:
• Welcome clients and assist sales advisors in person and via phone
• Facilitate communication with the sales force and support teams
• Provide operational support in advisor activities and onboarding




• Assist the Agency Director with coordination and reporting
• Manage office facilities and document agency processes
Requirements:
• Excellent customer service recognition and client understanding
• Solid communication and interpersonal skills
• Relevant experience in administration or office support
• Proactive attitude and adaptability in a changing environment
• Intermediate English proficiency for internal communication
Leverage your skills in client service, communication, and administration to drive success at iA Financial Group.
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📌 Agency Support Representative at iA (Shawinigan)
🏢 Iaawg
📍 Shawinigan