Elevate your career with Workplace Options as a Bilingual Customer Service Representative in Toronto, ON. Use your French and English skills to provide exceptional service in a hybrid or remote setting.
In this entry-level role, you will assist employees and their families in finding community resources. You'll be responsible for telephonic intakes while maintaining high-quality customer service. Excellent communication skills in both languages are essential, along with an organized and motivated approach to your work.
Key Responsibilities:
• Assess employee needs through targeted questioning
• Collect personal information for referral searches
• Clearly explain client issues and needs
• Conduct research to locate appropriate referrals
• Perform quality assurance callbacks to clients
Requirements:
• Bachelor’s Degree required
• Bilingual proficiency in French and English
• Solid customer service and conflict resolution skills
• Excellent organizational and interpersonal skills
• Ability to maintain high quality in all tasks
Bring your bilingual communication skills and customer service passion to Workplace Options in Toronto.
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📌 Bilingual Customer Service Representative (Toronto)
🏢 Work Place Options
📍 Toronto