Advance your career with Citi as a Senior Production Support Analyst in their Securities Services division. Engage in critical platform operations and improve client services in this hybrid role.Citi is seeking an experienced Senior Production Support Analyst for their globally distributed Data & Client Platforms team. This senior role focuses on application support, incident management, and technology transformation at a critical juncture in the company’s modernization efforts. You will work with cloud technologies, data pipelines, and client services,



ensuring seamless operations throughout the production environment.Key Responsibilities:- Deliver L2 production support across DCP application portfolio- Coordinate start-of-day platform checks and incident tracking- Serve as primary contact for client-impacting incidents- Identify and eliminate recurring incident patterns- Improve platform observability via automation initiativesRequirements:- 5+ years in application support or platform operations- Robust SQL proficiency for data quality investigations- Hands-on ITRS Geneos monitoring experience- Shell or Python scripting for task automation- Bachelor’s degree in IT, Engineering, or related fieldTransform data operations at Citi while developing technical skills and supporting client success.#J-18808-Ljbffr

📌 Citi Production Support Analyst Role - $94,000 - $107,000 A Year (Winnipeg)
🏢 Canadian Imperial Bank of Commerce
📍 Winnipeg