Elevate your career as an Operations Centre Supervisor at Paladin Security in Burnaby. Lead a talented team in a critical role that emphasizes solid communication and program management.
As an Operations Centre Supervisor, you will oversee daily operations and guide the team to ensure KPIs are met. Candidates should possess leadership experience and a background in security operations. This role requires managing staff training, performance reviews, and fostering a supportive working environment.
Key Responsibilities:
• Ensure team members receive adequate training and performance reviews
• Participate in succession planning and identify high performers
• Maintain employee morale through recognition and accolades




• Ensure compliance with outlined policies and procedures
• Act as the main escalation point for all operational issues
Requirements:
• At least one year of experience in a Security Operations Centre
• Supervisory or management experience preferred
• Strong leadership and communication skills
• Technical proficiency in Microsoft Office Suite
• Ability to lead teams in dynamic environments
Lead and support Paladin's security programs and operations in Burnaby to build a safer community.
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📌 Operations Centre Supervisor in Burnaby
🏢 Paladin Security
📍 Burnaby