Position Information

Position Title

Position Summary

Are you passionate about helping students succeed? Are you looking for a place in the post-secondary field? The Student Connect Centre is seeking a Program Liaison Advisor to join their team.
The Student Connect Centre Advisor, Program Liaison supports and manages client relationships with prospective, current, and current students by delivering advising services; implementing strategic enrolment goals and plans; representing assigned School and academic programs, and marketing and promoting information about Red Deer Polytechnic ( RDP ) programs and services including student support and work integrated learning opportunities. The position is part of a collaborative team that builds and improves the processes attracting learners to RDP supporting them to make informed decisions with the aim of becoming self-directed as they plan their pathway from education to career.
Using a learner-centered approach this position will retain prospective, new, and continuing students through advising ensuring they have the appropriate supports, training, and information to successfully achieve their educational goals. The role requires the ability to solve complex problems, make recommendations, and offer solutions to support strategic enrolment management targets for assigned programs and schools while exercising independent judgment and maintaining confidentiality. This position requires a high degree of flexibility, creativity, initiative, and collaboration.

Position Responsibilities

Program Advising and Retention

- Deliver academic program advising to current and prospective students as the primary advisor for assigned school.
- Educate students about career and academic planning providing accurate academic program planning information based on the student’s identified pathway.
- Provide accurate information to prospective and current students related to transfer credit, pathways, and prior learning assessment.
- Assist students with application, admission, and registration processes.

Emergency Funding

- Recognize that a student is in crisis, even if the student is not forthcoming regarding the full nature of their situation.
- Advise students on the application process for a food bank referral, emergency loan, and/or emergency bursary.
- Issue emergency refunds and book loans.
- Refer students to services at RDP and in the external community.
- Refer students to financial wellness services at RDP and in the external community.
- Assist students to budget their resources.

Awards

- Screen students and refer them to the award opportunities they may be eligible to receive.




- Guide students through the application processes for RDP and government awards.

Funding

- Screen students and refer them to the appropriate type of funding for their unique situation.
- Guide students through the application process for all types of funding.

Client Service

- Respond to inquiries made in person, by phone, email or mail within established standards.
- Inform Associate Registrar, Learner Services of emerging issues as necessary.
- Review and provide information to the SCC Advisor – Marketing and Communications to ensure currency of all information resources.
- Maintain knowledge of RDP policies and procedures contributing recommendations to policy and procedure revisions.
- Collect and record prospective and current student information ensuring compliance with FOIPP and CASL requirements using Banner, Grad Tracker, and Client Relationship information systems.
- Support the delivery of training to students (Financial Literacy, Advising Tutorial, Grad Tracker)
- Provide coverage in the absence of sec Advisors.
- Support events and initiatives including Campus tours, Open House, and Convocation.
- Market and promote all programs/courses including work integrated learning and co-curricular opportunities.

Additional responsibilities as outlined in job description.

Required Qualifications

- Four (4) year undergraduate degree, or three (3) year undergraduate degree plus one full additional year of University in a related program representing four years of study or equivalent in any academic discipline area.
- Driver’s License and clean driver’s abstract.
- 2 – 3 years of experience
- Experience in the post-secondary sector
- Student advising and counseling experience

Preferred Qualifications

- Superior communication skills including the ability to deliver presentations (both written and verbal)
- Excellent relationship building and interpersonal skills
- Ability to source, compile, and interpret data for presentation to others
- Must be able to manage competing priorities and deadlines in a high volume work environment
- Must be willing to work independently and collaborate with others to achieve goals and objectives
- Proficiency with technology, Microsoft Office,



and information systems such as Banner, Degree Audit, and Constituent Relationship Management

Salary or Hourly?

Hourly

Salary $37.80 per hour

Benefits and Compensation Information

- An additional 15% of the hourly rate in lieu of vacation, statutory holidays and benefits.

About Red Deer Polytechnic

Focused on advancing the economic and social priorities of Alberta, Red Deer Polytechnic ( RDP ) provides more than 100 industry-relevant credit and non-credit programs to approximately 11,000 credit, non-credit and apprenticeship students. With modern teaching and learning spaces, and state-of-the-art research and innovation centres, RDP provides education and applied research opportunities in partnership with industry and communities.

Red Deer Polytechnic’s main campus is located on Treaty 7, Treaty 6 and Métis ancestral lands. This is where we will strive to honour and transform our relationships with one another.

Whatever brings you to Red Deer Polytechnic, we are glad you are here. And we look forward to having you as a valued member of our polytechnic community .

Competition Number

Competition Number 2026-A-125

Employment Type

Employment Type Permanent Part-Time

Number of Vacancies

Number of Vacancies 1

Desired Start Date

Desired Start Date 08/10/2026

Position End Date (if term-certain)

Position End Date (if term-certain) 06/30/2027

FTE

FTE 0.2

Hours of Work

Hours of Work 7 hours per week between the hours of 8:30 am - 4:30 pm

Open Date

Open Date 08/05/2026

Close Date

Close Date 08/10/2026

Open Until Filled

Open Until Filled No

Note to Applicant

Red Deer Polytechnic fosters an inclusive learning and working environment where everyone can bring their full selves and share their unique talents. We are committed to being responsive to the evolving needs and expectations of our diverse community.

We are committed to an inclusive workplace

At RDP , we are committed to a merit-based hiring process, and we believe in an inclusive workplace that is fair, equitable, supportive, welcoming and respectful. We recognize, value, and leverage differences in identities, abilities, background, cultures, skills, experiences, and perspectives. Our practices are guided by the principles of the Alberta Human Rights Act and support the Truth and Reconciliation Commission of Canada’s Calls to Action.

Accommodation Contact

Red Deer Polytechnic will provide job applicants with accommodations in accordance with the Alberta Human Rights Code. To request an accommodation, please contact .

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📌 Student Connect Centre Advisor - Program Liaison (Red Deer)
🏢 Red Deer Polytechnic
📍 Red Deer