Become a key part of the Administrative Support Team at TVO as an Administrative Services Officer. This full-time, in office role at our Toronto location focuses on customer service and student engagement. The TVO Administrative Services Officer position is a full-time contract position until March 2027, aimed at enhancing student experiences in Ontario's largest online high school.

You will be responsible for delivering excellent customer service while processing registrations and ensuring student needs are met efficiently. Your expertise will facilitate support in areas such as application inquiries and enrollment, contributing to the academic success of our students. Key Responsibilities:

- Provide front-line customer service regarding registrations and courses
- Follow up and resolve student cases as per service agreements




- Process registrations ensuring compliance with TVO ILC requirements
- Maintain TVO ILC’s Student Information System accurately
- Collaborate with the Academic Support Teams for student success Requirements:
- Post-Secondary Diploma or Degree in Education
- 1-3 years in a customer service or contact centre setting
- Highly developed interpersonal skills for diverse groups
- Strong problem-solving and organizational skills
- Technological proficiency with various software applications Bring your customer service skills and organizational expertise to support students at TVO in Toronto.

📌 Administrative Services Officer at TVO (Toronto)
🏢 TVO
📍 Toronto