Shape the future of roadside assistance with CAA Atlantic as the Director of Contractor Network. This leadership role focuses on enhancing service excellence and partner engagement in Atlantic Canada.As the Director of Contractor Network, you will lead a critical initiative partnering with the Vice President of Operations. Your role encompasses overseeing a network of 150 mobile service providers and 50 repair facilities, while advancing strategies that ensure member safety and service quality.
This position plays a vital part in transforming CAA Atlantic's contractual relationships and operational effectiveness.Key Responsibilities:Develop and execute strategies for contractor network evolutionEnsure service quality via performance management and standardsImplement digital tools that enhance service and safetyNegotiate contracts and manage budgeting processesFoster collaboration across service provider networksRequirements:Post-secondary education in Business AdministrationMinimum 10 years of progressive leadership experienceStrong understanding of towing and service delivery networksExceptional communication and problem-solving skillsBilingual proficiency in English and French preferredElevate service quality and build solid partnerships with CAA Atlantic through strategic leadership in the Contractor Network.#J-18808-Ljbffr
📌 Director Of Contractor Network At Caa Atlantic (Shubenacadie)
🏢 CAA Atlantic
📍 Shubenacadie
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