As an Application Support Specialist, you will be responsible for providing mission-critical support for our proprietary trading applications as well as for the traders. This role performs a wide variety of technical troubleshooting and engineering work, including software deployment, software configuration, and system monitoring. You will work in a agile trading environment that presents new technical challenges constantly, alongside highly skilled colleagues such as Software Developers and Traders.

What is needed in this role - 2 to 3 years working in an application support role - Knowledge of networking fundamentals (multicast, TCP, routing) - Basic scripting skills (Python, PowerShell, or Bash) - Experience working in Linux and/or Windows environments - Strong analytical and problem-solving skills - A client-focused, service-minded approach and a strong sense of urgency - The ability to learn quickly and a passion for new technologies - Excellent written and verbal communication skills - Ability to handle high pressure and time constraints with composure - Strong organizational skills, including the ability to effectively plan and prioritize - Availability to work multiple schedules on a rotation (nights / early mornings)



is required Bonus Points for - Previous experience in financial markets or with financial trading applications - Previous experience with configuration management tools such as Chef and Ansible - Previous experience with Docker containers - Previous experience with monitoring suites such as Splunk, Kibana, and Grafana What you’ll be working on - Delivering flawless production support, software deployment and configuration, and proactive monitoring to anticipate and avoid issues before they occur - Providing support for proprietary trading systems deployed across a multi-platform production environment - Providing technical support during trading operations to resolve issues affecting mission-critical trading applications - Analyzing trading strategies together with the traders and research teams What DRW Montreal has to offer you - Recognized as one of Canada’s Best Employers for the past 8 years - Committed to continuous learning & development - Industry-leading benefits package and perks - Focused on employee well-being and work-life balance - Community initiatives, volunteer program and opportunities for giving back

📌 Application Support Specialist (Montreal)
🏢 P2P
📍 Montreal