Elevate guest experiences at Cabot Revelstoke Mountain Lodge in Revelstoke, BC as a Guest Services Manager. Lead a team dedicated to luxury service and enhance every guest journey.
As a key member of the Cabot Revelstoke team, the Guest Services Manager oversees all guest services operations for this luxury property. This full time, on-site role demands strong leadership in ensuring personalized service, managing guest feedback, and coordinating with various departments. You will maintain high standards of luxury service while fostering a guest-focused culture.
Key Responsibilities:
• Oversee guest interactions during their entire experience
• Manage guest concerns and service recovery effectively
• Ensure VIP treatment and special requests are fulfilled




• Coordinate seamless operations across various departments
• Lead and develop the guest services team for excellence
Requirements:
• Experience in guest services or hotel front office
• Strong understanding of luxury service standards
• Proven leadership and team management skills
• Excellent communication and problem-solving abilities
• Flexible availability for evenings and weekends
Take charge of guest experiences, leading a dedicated team in delivering luxury service at Cabot Revelstoke Mountain Lodge.
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📌 Cabot Revelstoke Guest Services Manager
🏢 Sutton Place Hotels]
📍 Revelstoke