Join VinFast Canada as a Junior Service Advisor in Oakville, Ontario. This role emphasizes customer support and communication throughout the service experience, ensuring satisfaction at every interaction.
In this position, you will connect with customers, coordinating service appointments while addressing inquiries with keen attention to detail. Your role is pivotal for enhancing the service process at VinFast Service Centres, providing mobility solutions, and maintaining the highest standards of customer service throughout.
Key Responsibilities:
• Answer customer inquiries via phone and electronic messages
• Coordinate service appointments and perform vehicle inspections
• Record issues accurately in the Dealer Management System




• Communicate service progress and follow up for satisfaction
• Support parts and service operations to boost productivity
Requirements:
• Minimum 2 years as a Service Advisor; EV experience preferred
• High School Diploma or relevant work experience
• Proficient with MS Office and relevant software
• Robust interpersonal and communication skills
• Ability to lift up to 50lbs and stand for 8 hours
Bring your commitment to excellent customer service and join VinFast in advancing electric mobility.
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📌 Customer-Focused Junior Service Advisor (Oakville)
🏢 VinFast
📍 Oakville