At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.

Our team is growing, and we are actively looking to hire Claim Advisor, Auto. To meet our customers' needs, your work week will be Monday to Friday 8:30am to 4:30pm.*Note: work hours depend on the needs of the department.

Accountabilities

Review insurance policy and coverages

Investigate complex automobile claims (i.e.: impaired, unlisted operator or non-drivable) and determine coverage and liability

Settle claims in accordance with organization’s policies and practices.

Required to collaborate with the customer, service suppliers (i.e. towing, repair shops), other insurance companies and law enforcement

Qualifications

Minimum high school education or equivalent

3 - 5 years of customer service experience

Previous auto adjuster experience preferred

Knowledge in understanding and interpreting policies

Commitment to providing outstanding customer service





Proficient keyboard skills and computer literacy Bonus Qualifications:

Enrolled in (or willing to enroll in) CIP designation

Fluency in other languages, is a strong asset Skills

Auto Insurance Claims, Claims Adjustments, Collaboration, Communication, Customer Centricity, Customer Service, Digital Literacy, Inclusive Leadership, Learning Agility, Problem Solving, Results-Oriented

Compensation

Expected compensation for this role ranges from $ 47,800.00 - 73,000.00 annually. Actual salary offered to successful candidates will vary based on their skills and experience.

Joining our team isn’t just a job — it’s an chance. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact.

Allstate Canada Group uses AI technology tools to assist in screening, selecting, assessing, and scheduling interviews with candidates as part of the recruitment process.

This job posting is for a current open role within the organization.

📌 Claim Advisor Auto (Alberta)
🏢 Allstate
📍 Alberta