Definity Financial Corporation is seeking a customer-focused Claims Contact Advisor team lead in Ontario to coach and develop a high-performing group. You will drive service levels and data quality while collaborating across departments to optimize outcomes. This leadership role requires 2–3 years in claims or contact centres, strong insurance knowledge, and excellent communication skills. Hybrid work arrangements and a market-competitive salary are offered.
📌 Claims Team Leader - Customer Experience & Coaching (Toronto)
🏢 Definity Financial
📍 Toronto
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