Elevate your hospitality career as a Guest Service Agent with Sandman Hotel Group in Calgary, Alberta. Be the face of the hotel, delivering outstanding customer service from check-in to problem-solving.
The Guest Service Agent role at Sandman requires a dynamic individual who thrives on interacting with guests. Ideal candidates will have experience in front desk operations and customer service, embracing the challenge of meeting guest needs. This position emphasizes robust communication skills and proficiency in Opera/Opera Cloud, all while supporting a welcoming environment and providing valuable assistance.
Key Responsibilities:
• Provide a warm welcome during guest check-ins
• Answer inquiries and arrange transportation for guests
• Handle reservations and compute bills accurately




• Maintain a clean and organized front desk area
• Report safety concerns to management
Requirements:
• 1 year experience in hotel front desk operations preferred
• Completion of a two-year apprenticeship in hotel management preferred
• Strong background in customer service
• Exceptional conflict resolution and communication skills
• Available for evening, weekend, and holiday shifts
Deliver exceptional guest experiences at Sandman Hotel Group in Calgary, showcasing your customer service skills.
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📌 Guest Service Agent Sandman Calgary
🏢 Sandman Hotel Group
📍 Calgary