Become a pivotal part of ATCO's team as a Customer Care Advisor focused on Commercial and Industrial clients in Calgary. This role emphasizes customer satisfaction and relationship building with energy consultants and brokers. As a Customer Care Advisor, you will respond to inquiries and resolve issues for commercial customers.

Your strong interpersonal skills will be key in managing relationships with third-party brokers while supporting complex invoicing and account setups. Working closely with sales teams, you will influence communications that protect ATCO's brand in the energy market. Key Responsibilities:

- Resolve customer inquiries to ensure complete satisfaction
- Manage invoicing and payment-related inquiries




- Establish relationships with energy consultants and brokers
- Support the commercial sales team with proposals
- Meet KPI targets for customer inquiries and cases Requirements:
- 1-3 years relevant experience in customer service
- Undergraduate degree in a related discipline
- Understanding of Alberta's energy market
- Solid communication skills, both verbal and written
- Proven ability to engage with internal and external customers Leverage your expertise in customer service and energy markets to elevate ATCO's Commercial and Industrial customer care.

📌 Commercial Customer Care Advisor at ATCO (Calgary)
🏢 CA
📍 Calgary