Summary

Full time Harold Specialist in the Made-to-Measure department responsible for leading a designer brand, developing clientele and delivering exceptional luxury menswear service in-store at Rideau Centre. Role reports to the Store Leader and focuses on sales goal achievement, brand representation and staff development.

Responsibilities

- Lead a designer brand/department and achieve sales targets
- Deliver product knowledge training to Advisors and develop brand image
- Conduct personal sales and holistic selling to build repeat clientele
- Prepare for appointments by planning merchandise presentations and add-on opportunities
- Communicate with buying and visual teams to represent product inventory and brand spirit
- Participate in and coordinate Trunk Shows




- Inspire exceptional customer experiences both online and in-store through training
- Develop others and lead team building to achieve financial goals

Requirements

- Minimum of 2 years of retail sales experience, preferably luxury or leadership
- Experience in menswear departments including tailored clothing and made-to-measure preferred
- Passion for creating exceptional customer service and driving repeat business
- Willingness to participate in training and apply skills daily
- Interest in technology to support retail customer service
- Ability to work effectively as part of a team
- Previous made-to-measure experience is an asset

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📌 Harold Specialist - Rideau Centre (Ottawa)
🏢 brobstongroup.com - Jobboard
📍 Ottawa