Elevate your career as a Case Manager focused on delivering exceptional customer service and outcomes. Contribute to an organization dedicated to client confidence and security in their future. In this pivotal role, you will oversee both short-term and long-term disability claims.

Your responsibilities include assessing and managing claims, offering high-quality support to claimants, and collaborating in case discussions for complex situations. You will also be part of the team's commitment to improving processes and ensuring productive claims management. Key Responsibilities:

- Manage short-term and long-term disability claims effectively
- Assess claims and analyze supporting evidence thoroughly




- Provide exceptional support throughout the claims management process
- Collaborate on complex case management discussions
- Drive continuous improvement initiatives within the department Requirements:
- Customer-focused with a results-oriented mindset
- Experience in disability insurance field required
- Team player with strong judgment and collaboration skills
- Proficient in Microsoft Office Suite
- Advanced English and French proficiency for communications Embrace a career where your customer service skills make a true impact on people's lives.

📌 Customer-Centric Case Manager Role (Montreal)
🏢 iA Financial Group (Industrial Alliance)
📍 Montreal