Join Asahi Canada's Supply Chain team as a detail-oriented Customer Service Manager. Oversee order fulfillment, resolve customer issues, and streamline operations in a fast-paced setting.

Asahi

Canada, a leader in premium beers like Peroni and Grolsch, is seeking a Customer Service Manager to handle the full order lifecycle. This role requires expertise in SAP and a strong ability to foster relationships with internal teams and customers alike. You’ll be instrumental in maintaining high standards of order accuracy and addressing customer inquiries effectively. Key Responsibilities:

- Manage customer order entry and processing daily
- Verify orders in SAP for accuracy against agreements
- Coordinate with warehouse on inventory availability
- Serve as the primary contact for customer inquiries
- Analyze service KPI performance reports Requirements:
- 3-5 years experience in customer service and order management
- Hands-on experience with SAP or similar ERP systems
- Strong analytical and problem-solving skills
- Excellent communication abilities
- Experience in the beverage or food industry is a plus Become a vital part of Asahi Canada's mission as you enhance customer satisfaction and operational efficiency.

📌 Customer Service Manager at Asahi Canada (Toronto)
🏢 Asahi
📍 Toronto