Elevate healthcare service delivery as a Customer Service Lead with Daniels Health. Ensure seamless interactions and solutions for healthcare clients within a full-time, supportive work environment.

Daniels

Health is looking for a skilled Customer Service Lead to support all functions related to hazardous waste logistics. You will be the primary contact for healthcare facilities and play a crucial role in managing customer requests and maintaining compliance. The position requires coordination with production teams while analyzing data to deliver exceptional customer service. Key Responsibilities:

- Oversee customer service and administrative functions for waste logistics
- Serve as the initial contact for healthcare facilities via phone and email




- Investigate and resolve customer issues using Salesforce
- Coordinate with teams to ensure timely delivery of services
- Analyze operational data to identify service improvement trends Requirements:
- 3-5 years in customer service or administrative roles
- 2-5 years of leadership experience
- Robust decision-making and self-management skills
- Proficient in Microsoft Office and familiarity with Salesforce
- Highly organized and adaptable to changing priorities Make a significant impact in healthcare by leading customer service initiatives and enhancing operational efficiency at Daniels Health.

📌 Customer Service Lead at Daniels Health (Quinte West)
🏢 Daniels Health
📍 Quinte West