Grand Touring Automobiles is looking to build our team at our Super Luxury store in Toronto We are looking to hire a dependable Fixed Operations Manager to oversee the day-to-day service and parts department operations.A successful fixed operation manager ensures the profitability of the parts and service departments, minimizing expenses and maintaining customer satisfaction. They may be required to assist with various departments.Major Duties:Understands and applies dealership procedures and policiesMotivates and supervises service and parts employeesInspects Service and Parts Departments dailyReviews and verifies all warranty claims are paid promptly by O.E.M.Supervises the operations and expenses by departmentVerifies and monitors workflow in dispatch areaMeets with parts clerks daily to review prior daysactivity and current days progressDevelops and implements systems and procedures for efficient workproduction in the service departmentDevelops consumer promotion and advertising conceptsHandles and solves difficult customer complaintsA successful Fixed Operation Manager will:· Contain a diverse skill set· Be adaptable to change· Ensure safety protocols are being followed· Prepare annual operating budget for parts and service department· Monitor employee's performance· Be highly motivated and self-driven to achieve targets· Must have exceptional communication and interpersonal skills (including computer literacy)If you are interested in a career in the auto industry that is challenging, rewarding and afford a excellent deal of job fulfilment, we would like to talk to youAll applicants will be kept in strict confidence. The Grand Touring Automobiles Group is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation for a disability during the recruitment process, please indicate this in your application. While we thank all those that apply, only those selected for an interview will be contacted.Job Type: Full-timePay: From $100,000.00 per yearBenefits:Company eventsDental careDisability insuranceEmployee assistance programExtended health careFlexible scheduleLife insuranceOn-site parkingPaid time offRRSP matchVision careAbility to commute/relocate:Toronto, ON: reliably commute or plan to relocate before starting work (required)Experience:CDK: 5 years (preferred)Service Department Management: 3 years (required)Parts Department: 3 years (preferred)Work Location: In person

📌 Fixed Operations Manager - C$100,000 A Year (Toronto)
🏢 Grand Touring Automobiles
📍 Toronto