We are looking for a Director of Operations to provide strategic and operational leadership for our real estate portfolio. In this key role, you will directly contribute to building performance, the quality of the tenant experience, revenue optimization, and cost control, while leading a team of building managers and maintenance technicians.

You will work in a stimulating, multi-site workplace, managing a portfolio of 73 buildings totaling 2.8 million square feet.

COMPANY DESCRIPTION

Founded in 2009 by investors seeking to actively contribute to the growth of the real estate sector and build sustainable wealth, Galion brings together a team of seasoned professionals who apply their talent, expertise, and vision to large-scale real estate projects throughout Quebec.

Main Responsibilities

YOUR CONTRIBUTION

- Provide overall leadership for real estate operations by defining the priorities, service standards, and action plans necessary to achieve business objectives.
- Provide guidance, motivate,



and develop building managers and maintenance teams by fostering a culture of collaboration, accountability, and continuous improvement.
- Ensure the financial performance of the properties by optimizing revenue, operating budgets, collections, billing to tenants, and cost control.
- Ensure a high-quality tenant experience by overseeing the handling of requests, managing operational issues, and implementing sustainable solutions that promote tenant satisfaction and retention.
- Oversee the implementation of leases, contracts, internal procedures, requests for proposals, supplier agreements, as well as compliance, health and safety, and risk management standards.
- Work closely with management to present performance metrics, operational challenges, risks, opportunities for improvement, and strategic recommendations.
- Contribute to the evolution of practices, tools,

📌 Director of Operations (Montreal)
🏢 Galion
📍 Montreal