Job Description
The Residential Sales Advisor’s primary responsibility will be to communicate sales and contractual information, as well as close sales to increase occupancy in accordance with the business and marketing plans. This position will spend a significant amount of time doing outreach in the community; Maintain positive and understanding relationships with all prospective clients and their families; Assist in identifying creative events and methods to increase visitation of targeted groups; Obtain and maintain knowledge of competitors; Schedule and conduct tours, price structure, screening process, and financial options; Make public presentations and use public speaking skills to sell community.
Duties and Responsibilities
Effectively nurture potential residents, their family members and other influencers and decision makers as they explore their new amenity rich living options to close sales cycles.
Conduct community tours, host various prospect and professional events and to increase occupancy and retention in the community.
Confidently communicate value proposition, contractual information and financial requirements of the community's fees.
Set, track and achieve monthly sales goals.
Develop and maintain strong outreach relationships with medical providers for referral sources.
Schedule monthly community presentations with local resource centers and community events to boost visibility.
Optimize daily schedules and prioritize tasks to make sure residents are cared for and the key prospects are contacted on time.
Advances the sales process by assisting prospective residents, their family members, and/or advisors by making the decision-making process easier through understanding their needs and educating them about how our care services and programs can meet those needs.
Drive traffic to the community through referral development, networking and events. Join networking groups and seek opportunities to present and host events throughout the greater geographic area to create a strong presence and enhance community awareness.
Monitors the financial and health screening process of clients. Explains to prospective members, and other interested persons and groups, all aspects of community services.
Maintain your Salesforce database that yields relevant information on leads, prospects, depositors, to move-ins.
Follows the strategic marketing plan components.
Must have a sense of urgency and be able to handle many activities and customers at one time.
Qualifications
Minimum two years of college study in sales.
Health or human services required (or equivalent professional experience).