Community Support Leader – Full‑time – Collingwood, ON
At March of Dimes Canada, our collective work matters . As a leading national charity backed by a history of more than 70 years of impact, we’re dedicated to being Canada’s leading service provider, resource, and advocate, empowering people with disabilities to live and thrive in communities nationwide.

Opportunity
We are currently looking to fill a Community Support Leader role in our Collingwood region – North Simcoe Muskoka/Central.

Starting Salary: $28.18 per hour. This compensation is inclusive of a $3.00 per hour wage enhancement from the Ontario government for hours spent directly supporting clients. The wage enhancement does not apply to training and paid leave.

Hours: 40 hours per week

Pay Range
Base pay range: CA$28.18/yr – CA$28.18/yr

Responsibilities

Provide leadership in the efficient and safe delivery of IL services to consumers with disabilities

Lead a group of attendants in providing assistance to consumers with the non‑medical activities of daily living

Assist the Community Support Supervisor in ensuring that master schedules are developed according to the consumer’s plan of service and budgeted hours

Using the electronic Quatro Scheduling system, develop and revise ongoing master schedules for both consumer and staff

Assist in the renewal and management of consumer service agreements

Ensure the orientation, continuous goal setting, problem solving and service planning with consumers

Provide orientation and on‑the‑job training to all newly hired attendants and provide ongoing leadership and coaching to all attendants

Participate in quality improvement activities

Display diplomacy with consumers, attendants, other service centers and agencies





Manage change in a constructive and positive fashion

Service delivery resolution and handle conflict resolution

Qualifications

Current Standard First Aid and CPR Certification

Minimum two years of experience in Human Services field, working for people with physical disabilities

Ability to lead and train staff

Demonstrated conflict resolution and problem solving skills

A team player that has the ability to accept responsibility, and to cooperate and communicate with others to accomplish goals

Knowledge of and abilities in transferring, lifting, bowel and bladder routines and other attendant care duties

Knowledge of issues concerning physical disabilities

Knowledge of behaviour management principles

Knowledge of Health & Safety legislation

General understanding of computer hardware and software

Valid License and must have reliable vehicle

Proven consistency in work performance, including reliability and flexibility

Ability to work varied shifts (shift coverage and will work every other weekend)

Physical demands – self‑analysis required upon hire

Deadline
Please submit your resume by November 30, 2025.

Benefits and Culture

Contributing to our important mission: creating real change for people with disabilities

Joining a leading national charity with a history of impact and a future full of possibility





Enjoying industry‑leading employment incentives and benefits

Supported in your professional growth, development, and success

Included in our empathetic and supportive work culture

Learn more about why we’re a great employer at marchofdimes.ca/careers .

For general inquiries, you can reach us at [email protected] .

We value the health & safety of our employees! MODC is committed to ensuring a healthy and protected work environment. We encourage all current and prospective employees to receive Covid‑19 vaccinations and booster doses as recommended by Public Health.

Need accommodations? We're here to help! MODC is committed to a workforce that is reflective of the diverse populations we serve. In accordance with accessibility and human rights legislation across Canada, MODC will provide accommodations to job applicants with disabilities and other protected needs. If you require accommodation, please notify us and we will work with you to meet your needs.

Our Reconciliation, Equity, Accessibility, Diversity, and Inclusion (READI) approach

MODC is dedicated to building and advancing an inclusive and welcoming culture. It’s also why we’re focused on attracting, retaining, and supporting diverse people. Thanks to our progressive practices, team members of all abilities and backgrounds are encouraged to access the opportunities and supports they need to grow, thrive, and succeed. Our READI approach is rooted in our shared belief that championing equity and empowering ability starts by investing in our team members—and in our shared culture—so that we all feel included, secure, and confident at work every single day.

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📌 Community Support Leader (Ontario)
🏢 March of Dimes Canada
📍 Ontario