Manitou Springs Resort and Mineral Spa is an award winning Resort in the heart of the prairies and right beside a beautiful lake. We are looking for a new team member who is passionate about delivering an excellent guest service.
Job Description Welcoming guest in a friendly and professional manner.
Manage reservation (Making/Canceling/Changing).
Check in and check out guests.
Balancing cash and credit card transactions at the end of each shift.
Address guest requests and complaints.
Answering phone calls.
Anticipate guests needs.
Other duties as requested by the management.
Requirements High school diploma or equivalent.
Previous experience in hospitality or customer service preferred.
Familiarity with basic accounting principles for handling cash transactions.
Excellent communication and interpersonal skills.
Proficiency in using computerized reservation systems and Microsoft Office Suite.




Ability to multitask and work efficiently in a quick-paced environment.
Strong attention to detail and accuracy.
Ability to remain calm and professional under pressure.
Flexibility to work in shifts, including evenings, weekends, and holidays.
Knowledge of local attractions, restaurants, and transportation options is a plus.
Hospitality or front desk certification may be advantageous.
Ability to stand or sit for extended periods.
Manual dexterity to operate computer systems and other office equipment.
Vision and hearing acuity to interact with guests and handle phone calls effectively.
Ability to lift and carry luggage or other items as needed.

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📌 Front Desk Agent (Saskatchewan)
🏢 Watrous Manitou
📍 Saskatchewan