A Bachelor’s or Higher Degree is the minimum entry required for the position Role Overview The Program Manager, Design Operations serves as the operational backbone of the client Design organization, driving strategic alignment across executive leadership and ensuring seamless execution of programs, projects, and initiatives across the full design portfolio. Key Responsibilities Partner directly with executive leadership to manage PMO governance, reporting cadences, and strategic program tracking Develop and maintain executive facing dashboards, status reports, and portfolio visibility tools Facilitate leadership forums, steering committees, and decision making processes Serve as the primary program partner to the Head of Design, providing end to end support across planning, coordination, and execution of design initiatives Translate leadership priorities into actionable roadmaps and track progress against milestones Own and continuously improve operational processes that support the Design organization’s day‑to‑day and long‑term efficiency Identify operational gaps and implement scalable solutions across people, process, and tooling Lead the design team’s project intake process, developing and managing brief frameworks that ensure projects are scoped, prioritized, and resourced effectively Serve as the intake point of contact for cross‑functional stakeholders submitting work to the Design team Maintain program and project management standards across the entire Design team Drive consistency in planning, risk management, dependencies tracking,



and delivery reporting Skills & Qualifications 5‑8+ years of program or project management experience, preferably within a design, creative, or product organization Proven experience supporting C‑suite or senior design leadership Strong command of PMO frameworks, intake processes, and operational workflows Exceptional communication and stakeholder management skills Proficiency in project management tools (Jira, Asana, Smartsheet, or similar) PMP, Agile, or equivalent certification a plus Compensation & Benefits The pay range for this role is CAD $110,000 - CAD $120,000 per annum including any bonuses or variable pay. Tech Mahindra also offers benefits like medical, vision, dental, life, disability insurance and paid time off (including holidays, parental leave, and sick leave, as required by law). Equal Employment Opportunity Statement Tech Mahindra is an Equal Employment Prospect employer. We promote and support a diverse workforce at all levels of the company. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, age, national origin, or disability. All applicants will be evaluated solely on the basis of their ability, competence, and performance of the essential functions of their positions with or without reasonable accommodations. Reasonable accommodations also are available in the hiring process for applicants with disabilities. Candidates can request a reasonable accommodation by contacting the company ADA Coordinator at #J-18808-Ljbffr

📌 Program Manager - C$110,000 - C$120,000 A Year (Toronto)
🏢 Tech Mahindra
📍 Toronto