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Director Human Resources at CAA Club Group Job description:
About Us
Our P&C; Insurance Company offers a dynamic professional environment which strives to offer the ultimate customer experience. We share in each other’s successes, drive change and support each other while cultivating a great working environment to deliver on what is best for the customer.
Who we are
Are you ready to join an award-winning, purpose-driven culture? Welcome to the CAA Club Group of Companies (CCG), where purpose leads to passion!
At CCG, we are committed to delivering an exceptional Associate experience. We offer:
Work-life harmony with access to an award-winning holistic wellness program
Continuous learning through our robust corporate curriculum and education reimbursement program
Incredible rewards, travel incentives, and product and service discounts
Pay-for-performance and best-in-class recognition programs
Competitive benefits that include a defined contribution plan, personal spending account, and more
Join our growing team where everyone belongs!
Position Details What You Will Do
Review documents to determine recovery or salvage remittance
Order all police reports as required
Ensure adequate reserving practices




Identify responsible parties and create recovery packages
Proactive diary management and follow-up calls with members, TPA, PC’s, etc.
File reporting as per company procedure, including processing payments
Provide immediate and effective responses through written/telephone communication to lawyers, clients, third parties
Ongoing processing of claims, liability and quantum investigation, needs analysis, and customer service
Ensure proper reserves are established
Who You Are
Post-secondary education and related work experience
Minimum 1 year experience in claims, subrogation, or collections
Property/Auto Claims experience is an asset
Excellent customer service skills
Strong verbal and written communication skills
Proficiency in Microsoft Office Suite
Ability to work in cross-functional teams
High attention to detail
Strong negotiation and analytical skills
Please note: Internal applicants should apply online within 10 business days of posting.
Additional Information We are an equal chance employer committed to providing employment accommodations in accordance with the Ontario Human Rights Code and AODA. If you require accommodations during the recruitment process, please notify us.
Seniority level Entry level
Employment type Full-time
Job function Other
Industries Motor Vehicle Manufacturing and Insurance

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📌 Subrogation Coordinator (Ontario)
🏢 CAA South Central Ontario
📍 Ontario