Elevate guest experiences at The NOW Massage as an Experience Guide in Midtown Raleigh & Wake Forest. Your role in sales and hospitality will directly impact our spa culture and client satisfaction.

This Front Desk Associate position requires a proactive approach to managing guest interactions while driving membership and service upgrades. Work in a busy, engaging atmosphere where every day is dynamic and rewarding. Your ability to multitask and provide outstanding service is crucial to our success.

Key Responsibilities:
• Create welcoming experiences from check-in to check-out
• Confidently recommend service upgrades to boost sales
• Book and adjust appointments in a fast-paced workplace
• Process payments and maintain transaction accuracy
• Assist colleagues to ensure seamless operations

Requirements:
• Strong sales mindset with excellent listening skills
• Friendly demeanor and guest-focused approach
• Organized multitasker in high-volume settings
• Detail-oriented with strong problem-solving abilities
• Prior experience in sales or customer service is beneficial

Support our mission of excellence at The NOW Massage, where kindness and teamwork matter.
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