Overview Jean Tweed is a leading, community-based organization that provides a supportive environment for women with substance use, mental health, and gambling concerns. Our programs seek to address a range of issues in a woman's life that may contribute to substance use and gambling concerns.
The Jean Tweed Centre is building capacity to transform the level of support for women with substance use, mental health, and gambling concerns.
Position Residential Counsellor is responsible for the overall safety of the residence and for creating and maintaining a secure and supportive environment for clients during their stay. This position includes supportive counselling, facilitation of evening activities, crisis intervention, conflict mediation, and facilitation of community meetings.
Rate of Pay: $22.47 - $26.29
1 FT position available (8-hour shift)
Location: 275A Broadview Ave, Toronto, ON M4M 3H5
Schedule: Saturday - Wednesday, 12:30am - 8:30am
Responsibilities Conduct intake and assessment where designated
Collaborate and follow up with clients with meeting requirements of residence
Support clients/residents at the residence in carrying out their treatment plan, and assist with daily routines
Monitor client relations/issues, ensuring that any crisis identified is addressed and assistance with conflict resolution is offered
Manage the documentation and recording of information, including the record of case notes in the daily log if necessary
Supervise and assist residents with any required medication where applicable
Carry out medication protocols and administration where applicable
Follow security protocols and address safety concerns as they arise
Identify and follow up on maintenance issues when they arise
Collaborate with supervisor to discuss job performance and establish professional goals




Engage in ongoing staff development and personal learning as agreed to in performance reviews
Administration Maintain documentation of relevant client interactions and interventions, and contacts with collateral supports
Monitor the progress of clients, prepare reports and letters as necessary
Participate in staff meetings, team development and supervision meetings
Collaborate with supervisor to discuss job performance and establish professional goals
Engage in ongoing staff development and personal learning as agreed to in performance reviews
Organizational Conduct job responsibilities with a commitment to harm reduction, trauma-informed, women-centred and anti-oppressive practices
Abide by the Occupational Health and Safety Act, and work in a manner that is safe, reporting incidents immediately to direct supervisor
Adhere to the policies and procedures of The Jean Tweed Treatment Centre
Perform other duties as assigned in order to meet the overall goals and objectives of The Jean Tweed Treatment Centre
Maintain a client service orientation including learning about and addressing client needs and concerns
Work collaboratively including respect others, sharing information, consulting and celebrating shared successes
Demonstrate accountability by holding self-responsible and following through on commitments
Support inclusion and equity by respecting others, embracing diversity and addressing oppression




Commit to continuous learning through professional development, giving and receiving constructive feedback and applying new skills
Requirements College Diploma in Addictions and Mental Health or equivalent qualification
A combination of 3 years of work experience in the field of Mental Health, Substance Use, and/or Supportive Housing
Expertise in providing supportive counselling and case management to individuals who are experiencing or have experienced a complex history of mental health concerns, and substance use
Working knowledge of best practices in mental health, substance use, harm reduction, trauma and the therapeutic relationship
Working knowledge of psycho-social rehabilitation and recovery principles
Working knowledge of trauma-informed practice, women-centred principles and best practices for women and substance use
Working knowledge of community resources such as health care
Ability to work collaboratively in complex community settings
Ability to use a range of technological tools, e.g. online reporting systems, videoconferencing etc
Ability to work independently with minimal day-to-day supervision
Crisis intervention skills, with well-developed problem-solving abilities and interpersonal skills
Excellent oral and writing skills
First Aid/CPR certification
Equal Employment Opportunity In accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005, accommodation will be provided in all parts of the hiring process. We welcome all qualified candidates to apply, but Canadians and Permanent Residents will be given priority.
Benefits Life Insurance
AD&D; (Accidental Death & Dismemberment)
Long-Term Disability (LTD)
Extended Health Care
Dental Coverage
Employee Assistance Program (EAP)

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📌 Housing and Support Worker (FT) (Ontario)
🏢 The Jean Tweed Centre
📍 Ontario