NewWall is a design-driven wallcovering company serving the professional design and commercial interiors market, including designers, developers, and hospitality clients.

Our portfolio spans commercial and large-scale projects - such as hotels, multi‑unit developments, and branded environments - while also supporting a strong and growing base of residential and independent trade clients.

As we continue to scale, our Toronto showroom plays a critical role in client acquisition, relationship building, and revenue growth across both retail and trade segments.

Role Purpose
The Showroom & Trade Sales Associate is responsible for owning and converting all inbound showroom and digital inquiries, with a focus on small‑to‑mid size residential projects and independent trade clients.

This role ensures that every opportunity - regardless of size - is handled with professionalism, speed, and consistency, while building long‑term relationships within the local design and trade community.

You will play a key role in capturing revenue, managing client relationships, and maintaining a high standard of experience across all touchpoints, allowing senior leadership to focus on larger commercial initiatives.

Core Responsibilities
1. Showroom Sales & Appointments

Lead all walk‑in and scheduled showroom appointments for retail clients and small residential or trade projects

Confidently guide product selection and close sales

Deliver quotes and proposals in a timely, professional manner

This is a frontline revenue role

2. Digital Inquiry & Pipeline Ownership

Manage all inbound inquiries (email, website, social)



across Ontario

Respond quickly and convert inquiries into active opportunities

Own the lifecycle of smaller residential and independent trade projects

Maintain consistent follow‑up and drive deals to close

You are responsible for the “digital showroom”

Retail (Direct‑to‑Consumer)

Convert homeowners and DIY clients into sales

Build loyalty, repeat business, and positive client experiences

Encourage reviews and referrals

Trade (Small Firms & Independents)

Build relationships with designers, contractors, and related trades

Support onboarding into trade accounts (in coordination with Client Services)

Nurture repeat business and increase share of wallet

4. Community & Relationship Building

Establish rapport with local designers and trade professionals

Support the growth of NewWall’s presence both in‑person and digitally

Contribute to community‑building initiatives (events, follow‑ups, outreach)

5. Collaboration & Internal Coordination
Work closely with:

Client Services (trade accounts, pricing, operations)

You own the client relationship, while leveraging internal support for execution

What Success Looks Like
No backlog of unanswered inquiries

Fast,



consistent response times across all channels

High conversion rates on:

Walk‑ins

Email and digital inquiries

Small project leads

Growth in:

Retail revenue

Small trade accounts

Repeat customers

Strong, qualified client communication

Positive reviews and referral activity

Ideal Candidate Profile

We are looking for someone who is:

A strong communicator: polished, articulate, and responsive across email and in‑person interactions

Sales‑oriented: confident guiding conversations and closing, without being overly aggressive

Highly organized: manages multiple inquiries, quotes, and follow‑ups with ease

Proactive and accountable: does not let opportunities sit; follows through consistently

Relationship‑driven: enjoys building rapport and nurturing long‑term client connections

Design‑aware: appreciates aesthetics and thrives in a design‑forward environment

Compensation

Base Salary: $50,000 – $65,000 CAD (based on experience)

Performance‑Based Bonus: Incentives tied to:

Sales volume (retail + small trade)

Conversion rates

Pipeline responsiveness and follow‑through

Why Join Newwall

Work within a design‑focused, growing business with exposure to both residential and commercial projects

Build meaningful relationships within the design and trade community

Take ownership of a key revenue channel with real impact on the business

Be part of a collaborative team with clear roles and strong support system

#J-18808-Ljbffr

📌 Showroom & Trade Sales Associate (Ontario)
🏢 NewWall
📍 Ontario