Bilingual Customer Experience Representative (Occasional) - Edmundston
Cannabis NB is New Brunswick’s trusted retailer for the responsible, safe, and educational delivery of cannabis products across the province.

Our Goal: To deliver a world‑class customer experience rooted in knowledge, care, and safety.
Our Mission: To provide access to quality‑assured products while empowering customers through meaningful conversations and accurate information.
Our Mandate: To support public education and harm reduction by promoting socially responsible cannabis use across the province.

We are passionate about creating an exceptional customer experience - one built on great conversations, high‑quality products, and a knowledgeable team that genuinely cares. If you’re excited about working in a fast‑evolving industry and helping shape positive customer interactions every day, we’d love to meet you.

About the Role
As a Customer Experience Representative, you’ll be part of a collaborative, customer‑focused team. You will:

Welcome customers and support them in finding products that fit their needs

Engage in thoughtful, consultative conversations to understand preferences

Share clear, accurate information about our products

Promote safe, socially responsible consumption

Build your expertise through continuous training and learning

What You’ll Bring

Inquisitive and eager to learn,



adapting positively as the industry evolves

Customer‑focused approach, actively listens, and communicates with confidence

Enjoys working as part of a supportive, collaborative team

Committed to social responsibility and public education

Professional, dependable, and flexible with days, evenings, and weekends

19 years of age or older

Bilingual in both official languages (required)

Post‑secondary education (asset)

Supervisory experience (asset)

What We Offer

$22.38 per hour (inclusive of 4% vacation pay and 4% holiday pay)

Flexible, occasional hours (no minimum guaranteed)

Employee Assistance Program

$1,000 Health Spending Account after successful completion of a 6‑month probationary period

Opportunities for continuous learning, skill‑building, and career development

How to Apply
Please submit your resume and cover letter through our online application system. Candidates selected for further consideration will participate in a competency‑based selection process and may be required to complete additional assessments.

Cannabis NB is proud to be an equal opportunity employer. We are dedicated to reflecting the diverse communities we serve and strive to maintain an inclusive environment where employees feel safe, respected, and supported.

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📌 Bilingual Customer Experience Representative (Occasional) (New Brunswick)
🏢 Cannabis NB website
📍 New Brunswick