The Arborist Store

We are a specialized arborist store built for tree care professionals. From climbing gear to rigging and technical equipment, we pride ourselves on providing top-quality products backed by real-world expertise. We’re looking for an Arborist Warehouse & Retail Associate who brings hands‑on experience in the field and can confidently support fellow climbers and tree care professionals.

Position Overview
This is not your typical retail role.

We’re looking for someone with arborist or climbing experience who understands the gear, the work, and the challenges of the industry. You’ll split your time between the warehouse and the retail floor—supporting inventory while also acting as a trusted advisor to customers.

If you’ve worked as a climber, ground crew, or in tree care, this is an opportunity to stay connected to the industry in a more stable, year-round role.

Key Responsibilities
Warehouse & Operations

Receive and organize incoming arborist equipment (ropes, harnesses, rigging gear, PPE)

Maintain accurate inventory and ensure proper storage of technical equipment

Pick and pack orders for professional customers

Support stock replenishment and product flow to the retail floor

Keep warehouse clean, protected, and efficient

Customer & Retail Support

Assist arborists, climbers, and contractors with product selection based on real-world use





Provide knowledgeable advice on climbing systems, rigging setups, and equipment care

Process sales and ensure a smooth customer experience

Maintain clean, organized, and well-stocked displays

Support product troubleshooting, returns, and basic equipment inquiries

What We’re Looking For

Hands‑on arborist, climber, or tree care experience (strongly preferred)

Familiarity with climbing gear, rigging equipment, and PPE

Strong customer service skills and ability to communicate with industry professionals

Organized, reliable, and comfortable in a fast‑paced environment

Ability to lift up to 50 lbs

Passion for the arborist industry and willingness to continue learning

Why Join Us

Stay connected to the arborist industry in a less physically demanding role

Work with high‑quality, technical equipment every day

Be part of a team that values expertise, not just sales

Employee discounts on gear

Opportunities to grow within the business

Comprehensive benefits package

The Arborist Store is committed to providing equal employment opportunities in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA). Accommodation is available upon request throughout the recruitment and employment process.

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📌 Retail Associate (Ontario)
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📍 Ontario