Credit Operations Analyst

Rexel Canada operates under six distinct banners: Rexel Atlantic, Rexel Utility, Westburne, Nedco, LTL and Talley.

Account Maintenance

Maintain accurate customer master data and documentation in the ERP.

Manage incoming correspondences from business partners, updating accounts for email address, billing/shipping address, salesperson, territory, G/L group, and business name changes.

Validate administrative requests and ensure accompanying documentation adheres to audit compliance.

Respond to routine internal and external queries regarding account status, documentation requests, and transaction confirmations within agreed timelines.

Monitor workflow queues within Hyland for new account processing, address errors, and ensure timely completion.

Verify submitted documents for accuracy and completeness, including signed credit applications, tax forms, and any requested financial or trade references.

Distribute Welcome Letter Packages to new accounts, including banking information and Credit Department contact details.

Work with the Credit Manager to identify opportunities for process improvement, controls, and tools to increase workflow efficiency.

Operational Tasks

Receive incoming cheques, verify payer details and remit information, and prepare cheques for processing.

Scan verified cheques into Kofax, prepare daily deposit batches, reconcile scanned items to deposit slips and cash application reports.

Maintain and update the enrollment file folder for customers on pre‑authorized credit card payments.





Monitor enrollment status within the Moneris Batch Upload program and notify credit teams of rejections.

Prepare and submit the monthly trade tape to credit bureaus, ensuring data fields are accurate.

Update customer files and credit system with bureau scores received from Equifax.

Platform Maintenance

Communicate directly with customers and/or portal support to maintain functionality of all platforms.

Coordinate with internal business partners to ensure operational payments are processed in a timely manner, preventing hindrance to portal function.

Report all delinquencies (e.g., suspensions, technical downtimes) to pertinent parties to avoid service disruptions.

Portal Billing

Monitor portal submissions of invoices and/or credit notes for accounts requiring exceptional billing.

Identify and communicate issues to business partners; assist Credit Analyst in re‑submissions after rectification.

Maintain banking and remittance information on all portal platforms.

Maintain invoice and account notes on pertinent systems.

Maintain a directory of all relative Sales and Credit personnel required to manage the end‑to‑end business on any account.

Additional Tasks





Provide support to the Credit Operations team as required.

Assist the National Credit Operations Manager with focused projects or tasks when necessary.

Qualifications

High School diploma plus a minimum of one year credit analyst experience or an equivalent combination of education and experience.

Ability to communicate with internal contacts; external communication required to exchange work‑related information.

Computer literacy – knowledge of AS400 and Microsoft Office programs is beneficial.

Ability to write reports and correspondence with limited creativity.

Experience with GETPAID is an asset.

French bilingual is an asset.

Salary: The anticipated annual base salary range for this position is CAD 56,000 – 60,000. Final compensation within this range will be determined by factors such as relevant experience, skills, qualifications, and internal equity.

Perks

Positive work‑life balance in a dynamic, challenge‑driven environment.

Rexel does not use artificial intelligence tools to make final hiring decisions; technology is used only for scheduling interviews and managing applications, with final decisions made by hiring team members.

Competitive compensation, comprehensive benefits plans, and pension plans, along with a remarkable range of career opportunities.

Rexel Canada is committed to Employment Equity and values a diverse workforce, recognizing each employee's unique talents and skills.

#J-18808-Ljbffr

📌 Credit Operations Analyst (Ontario)
🏢 Rexel Canada
📍 Ontario